At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the IT Site Infrastructure Manager - USDU, you will be responsible for the installation, maintenance, and operation of the IT systems at the USDU location. You will also ensure that our IT systems meet the needs and expectations of the site associates in Durham, North Carolina!

• Work with Global IT, plan, design, implement and support IT solutions for the USDU site, including hardware, software, network, security, and cloud services.
• Lead the IT site infrastructure budget, resources, and vendors.
• Supervise and solve IT issues or incidents and provide a timely and effective resolution, advancing to Global IT when appropriate.
• Ensure compliance with IT policies, standards, and best practices.
• Provide technical support and mentorship to site staff and users.
• Coordinate with the Global IT team and other business units to align IT objectives, strategies, and systems.
• Evaluate and recommend new technologies or solutions to improve IT performance and efficiency.

• Bachelor's Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs).
• The ability to fluently read, write, understand and communicate in English.
• 5 Years of Relevant Experience.

• Computer science, information systems, or related field/background.
• Proven track record in IT infrastructure management or similar role.
• Experience with project management methodologies and tools.
• Ability to work independently and under pressure.
• Willingness to travel to different sites as needed.

Sponsorship Available: No

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ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.